Refund Policy

At UK Store Kharian, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

We accept returns under the following conditions:

Items must be returned within 7 days of receiving the order.

The item must be unused, unopened, and in its original packaging.

Proof of purchase (order number or receipt) is required.

To request a return, please contact us at:

📧 ukstorekharian@gmail.com
📞 0333-8402753

We will review your request and guide you through the return process.

The following items cannot be returned or refunded:

Items on sale or clearance

Perfumes, cosmetics, or personal care items that have been opened or used

Any item not in its original condition or damaged by the customer

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed via your original payment method within 5–7 business days.

If you haven’t received a refund yet:

First check your bank account again

Then contact your bank or card provider (some processing time may apply)

If you’ve done all of this and still have not received your refund, please contact us at ukstorekharian@gmail.com.

We only replace items if they are defective, damaged, or incorrect. To request an exchange, contact us within 3 days of delivery.

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (wrong or defective item).

Shipping charges are non-refundable.

For any questions about returns or refunds, feel free to contact:

📞 0333-8402753
📧 ukstorekharian@gmail.com

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